My experience here was definitely average; 2.5 stars seems more accurate that 2. It looked nice from the outside and and the menu offerings looked good when we previewed online,
FOOD: my gluten free buttermilk chicken sandwich and gluten free fries were good.
However, my husband ordered the coffee (not good) and the cheesesteak sandwich, which he said tasted like steak ums. (So quality for the price was a mixed bag for us.)
SERVICE: A major plus was the hostess and busser. The hostess was super friendly and gracious, and the busser (who also appeared to refill water) was observant and quick to take care. The server was knowledgeable of the menu (I’m gluten free, so that’s important to me), but her quality of service completely paled in comparison to the other staff.
ATMOSPHERE: I really thought it would be great (and loved this antique cash register at the hostess stand!) But the vibe felt pretentious and put-on; plus, the place was unexpectedly loud. Like the acoustics of the place weren’t set well or sound didn’t absorb well; every sound seemed magnified.
I don’t usually write such long reviews, but this experience was so strange to me.
Overall, I’d order gluten free takeout from there, but that’s about it. When we choose to go out to eat, we want to love the experience; this review probably makes me seem like a “Karen”, but I’ve had a lot of serving experience and am pretty understanding. Blue Plate just didn’t meet the expectations that they set with the way they present themselves as an establishment.