We went to the St. Albert location as a family of five and we were super happy with the food and service. We have celiac daughter, and the staff there were kind and knowledgeable, providing a gluten free bun, cleaning the milkshake machine after each use and told us they have a dedicated fryer for fries. I noticed they use Monin brand syrups which are GF, non-GMO and use no artificial flavours or dyes if those things matter to you.
The food came fairly quickly after ordering and it was fresh and hot. The burgers are good, and the fries are delicious. Portions sizes were just right. They also gave us a student discount.
We went just before 5 on a Monday, so it was nice and quiet, but it looks like a pretty popular spot on the weekends.
Overal, as good an experience as you could ask for!