I don't leave many bad reviews for restaurants. But I think what happened tonight deserved an honest negative review.
I picked this restaurant bc of its good reviews and past great experiences at other locations. We had a big party of 10 and had to wait a while to be seated. No big deal.
We get seated and i requested the printed gluten free menu. We place our orders. I specifically spoke with our server and let him know that I had a gluten allergy. He assured me he would let the kitchen know. My food came out wrong the 1st time, with gluten containing ingredients clearly visable. I pulled our server aside and let him know and reminded him that I have an allergy (not a preference), he assures me it was a mistake and that my entire meal will be remade. The rest of the table was about 1/2 done with their meals when my remade meal came to the table.
Everything looked fine. I moved the food around some and did not see any gluten ingredients. Out server assured me that one of the managers had personally remade my food and I had nothing to worry about. I had ordered the Brussel spout salmon salad and added grilled shrimp. The salmon and shrimp were litterally cold, as if they had been in the refrigerator. At this point I was hungry and embarrassed,
so I was going to push thru and eat the salad. After about 5 or 6 bites I was moving the salad around and low and behold, MORE GLUTEN INGREDIENTS.
The manager did comp my food and my husband's (his burger was ordered medium rare and came out more than well done), but this should never have happened.
Our server was attentive and did a great job, but the kitchen clearly has cross contamination issues and I did not feel like my health or safety were a primary concern at all.
We did leave a nice tip for our sever bc this was clearly not his fault. I don't know if I would try this restaurant again, at least this location, as several members of our party has less than expected quality of their food.