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Boston Fish Market

Seafood restaurant
Unverified
Delivery
Kid Friendly
Lunch
Take Away
More
This spot offers an inviting, relaxing atmosphere with calming blue lighting and music, creating a serene setting ideal for those seeking a gluten-free dining experience. The ambiance supports a comfortable meal, though caution is advised due to limited allergy safety protocols.
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Good to know

1

The restaurant may not have proper food safety protocols for allergies.

2

High prices with meals costing over $100.

3

Expect loud music which may affect the dining experience.

412 N Milwaukee Ave, Wheeling, IL 60090, USA
2.4km

People are saying

E
Elisabeth Johnson
Would not recommend for anyone with a food allergy. I was not the one who made the order with this restaurant, so I can't completely know what originally transpired and don't purport to do so. But we have 2 people with gluten issues, another with a dairy allergy, and yet another with an anaphylactic egg allergy. It would be highly unlikely that these allergies would not have been mentioned either as they pertain to the whole order or to individual orders. My orders appeared to contain both gluten ( I have celiac disease) and egg (a fatal allergy of my child). I called to find out if they did contain egg, so that we didn't cause a fatal allergic reaction. I was placed on hold 4 times and then given an incredibly insensitive response about how it wasn't their fault. Saying they were only notified of, and therefore noted a dairy allergy on one meal, that they knew about the egg allergy and noted it as a dairy allergy on one plate ( egg and dairy are different allergies). That they knew about the gluten issue but only marked the one entree no dairy. I understand trying to protect the restaurant and themselves but admitting knowledge of all three allergies, but noting only one of them on one entree is a big red flag. When I asked if my meal contained egg they said that I shouldn't eat anything we ordered. When I probed further asking what contains egg, the response was literally "just don't eat any of it" ( at least 7 entrees plus appetizers). Based solely on my experience, on my follow up call, the manager i spoke with doesn't understand food allergies- neither what proteins/potential allergies are present in what foods, nor the gravity of what consuming an allergen can mean to some people. But based on the advice to not eat any of the food prepared, it's entirely possible this restaurant is not capable of keeping anyone with a food allergy safe either based of knowledge, or food safety protocol. They admit to having information on three separate food allergies and only noting one allergy on one ticket. Again I can't say what happened on the original order call, but the lack of understanding of food allergies by a manager on the follow up call, and the immediate defensive reaction, and the suggestion to throw away hundreds of dollars of food, when I just wanted to know how to avoid killing my child.... As someone dealing with food allergies I think it's important to anticipate mistakes and oversights when dining out. I, therefore, feel like it's important to share this experience with anyone else with allergies considering dining at this restaurant, so that you can carefully weigh your own risk when it comes to deciding if this is a safe place for you and your family.
G
Grace S
Even though I’m vegetarian, I was certainly excited to try Boston Fish Market as I heard their fries and desserts were awesome. My family, two pescatarians, were looking forward to trying the fish. The atmosphere was inviting, relaxing, and calm with the blue lights and music. My eyes adjusted quickly and I decided to stretch my gluten intolerance by ordering the veggie pasta. Unfortunately, it was the only other thing on the menu without fish besides the salad and fries (both of which I ordered as well). Overall, the food and experience was really nice. For dessert I got the key lime pie, which was fantastic and savored each bite! One drawback was that they were short on staff and at points, the waiters were literally running! We took home four boxes of food that we couldn’t finish! I definitely recommend the Boston Fish Market.

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