Bow Valley Ranche Restaurant

We came here last year for our 25th anniversary and it was spectacular, so we returned for our daughter’s 20th birthday. The food is still excellent, and the old fashioned in particular was fantastic, but this time the service was not nearly as strong. Our daughter has celiac disease, and when she explained this to the waiter, he did not seem to understand and even offered us bread. Later, after our table had been cleared, we sat for 20 minutes before he returned to offer dessert. He seemed overwhelmed managing a large section. It is unfortunate because this restaurant can be incredible, but this visit did not live up to our first experience

I came here a few weeks ago with my family when they were visiting- the restaurant is beautiful and the food is amazing. I have celiac and they were able to accommodate me without any issues. Our server was excellent and I will definitely be visiting again

I never give bad reviews unless there is a glaring issue. My wife has celiac disease — we called ahead at the time of reservation to ensure they could accommodate her, and spoke again with the server about the seriousness of the condition & importance to not have any wheat in the meal when we ordered. While the server said they would make absolutely sure the meal would be gluten free - There were no visits from any kitchen staff, which was disappointing, and bottom line - my wife had a severe reaction to the meal. Kept her up all night. We so rarely eat out - she’s basically said she’s never doing it again after this meal.