My fiance and I took my boys and her grandson here for dinner.
We didn't have reservations since it was a last minute idea. It didn't matter, because the place wasn't even half full. We were seated immediately.
The atmosphere:
You can tell it had been somewhat impressive at one point, but now is looking tired, dirty, crumbling and rusty. Note to restaurants going with the open ceiling structure painted black: You need to clean this structure on occasion 😉 Our table was a large round table which fit us well. The table featured a white linen tablecloth, but they topped it off with sheets of white paper ( I guess to immolate an Italian eatery?) The papers kept shifting and were not conforming to the table edges. I had to bend and fold them so they weren't messing with food and drinks. We ordered an assortment of items. I and one of my sons had Chicken parm-eroni. The chicken was crisp and tasty. The pasta was cooked properly. That's where it stopped being good. The noodles were tossed with parmigiano and little else it seemed. They topped it with a tomato relish of some sort. It was totally insufficient to complement this Italian staple. I asked for a bowl of marinara to supplement. I and my son added it, but the marinara wasn't tasty itself, so I didn't eat but half. My oldest son ordered a cheese pizza. Can't screw that up right? Oh, yeah they did. It was grossly undercooked and was literally dripping in oil. Grabbing one piece and lifting it the piece just hung like wet drippy cardboard. Couldn't tell you if the taste was good because it was so unappealing nobody would attempt eating it. My fiancé requires gluten free. I asked the waitress twice for a gluten free menu and she finally returned to say "Oh yeah, anything here can be made gluten free but the lasagna. Wrong. The noodles? Perhaps. How about the sauces, the breading etc? No, they couldn't. The others meals were average.
The service:
This was awful. I'm not a "Karen". I give wide birth to servers etc because I know things can go crazy in the service industry. She piled the table with drinks. That was her only saving grace. I spent half the meal trying to get proper service. The gluten free menu request was just the beginning. She was not super busy. We observed her walking to and from empty handed and aimlessly.
Added note* There's a big banner out front "Happy Hour...." We were there during the alotted time but we're informed "Sorry that's only for drinks at the bar". The "bar" sits in the middle of the restaurant and was small as well as EMPTY. That told us "We really don't want to do happy hour and we certainly don't want you to order a cocktail. So we didn't.
I would avoid this aging relic of a good opportunity missed.