Terrible Experience – Rude, Unprofessional, and Unsafe for Celiacs. Just awful.
I had made a booking in advance, and even called in the afternoon to confirm it, yet when I arrived, they had no record of my reservation. Instead of apologizing or trying to accommodate me, the staff was incredibly rude and dismissive.
On top of that, I had specifically confirmed over the phone that I have celiac disease and was assured they had safe gluten-free options. However, when I arrived, they completely contradicted themselves. Not only did they not take my dietary needs seriously, but they were shockingly unprofessional—arguing with me and claiming that celiacs can eat contaminated food and be fine. When I tried to explain that cross-contamination is extremely dangerous for people with celiac disease, they continued to challenge me rather than listening or offering a solution.
The staff stood over me in an aggressive manner until I felt so uncomfortable that I had no choice but to leave. It was one of the most unprofessional and frustrating experiences I’ve ever had. If you have celiac disease or any dietary restrictions, I strongly urge you to avoid this place at all costs. The lack of knowledge, disregard for food safety, and sheer rudeness of the staff make this an establishment I would never recommend.