Brickhouse Tavern

I truly don’t mean to be this person…but the lack of service and food in NN is horrible. I ordered a pizza and it barely came with chicken, which I found extremely odd that some pieces didn’t have any chicken on it…so, I asked for extra and they didn’t even add it on!! Just put it back in the oven….If you don’t want to add it on, say it’ll be an up charge if you don’t want to take care of your customers. I only ate one slice because it was awful…then the bartender hands me my check and doesn’t even take off the pizza I didn’t eat. The fact she was going to charge me, made me a little upset, as she clearly didn’t want to accommodate..her response was “the pizza comes that way when I order it.” Like, okay. It doesn’t mean it’s right or should be served like that. I did apologize to the bartender for how I came across. But come on…as a server/bartender myself, you’re supposed to go above and beyond. It truly isn’t hard to make customers happy….plus, Acting like you care goes a really long way and will make the experience better…most WILL come back. In my photos, I’ve attached what it looked like and what it came out as after asking for extra chicken. Clearly they didn’t add it and it was only cooked longer where the gluten free crust was overly crispy….really disappointed with the service and food here and I’ll never come here again.

Gluten free pizzas that's really good