We had a great experience with their Christmas Tea Bus Tour. The attention to detail was impressive, and the overall quality of the food and drinks was very high. We had one person in our party who has Celiac, and so we requested a gluten free afternoon tea. Though their website says they don't accommodate for folks with Celiac, she had no issues with their sandwiches and cakes, and they were very nice about plating things separately. There were lots of little festive touches like Christmas crackers, strings of lights and greenery, holiday-themed desserts, and candy canes. The bus was a bit chilly but there were throw blankets provided, and when the windows fogged up they wiped them down with Rain-X to make sure we had a good view (a nice touch). You're allowed to keep the to-go mugs, and they're actually a really nice quality. I use it all the time at home. If you're looking for a fun/festive experience, I'd highly recommend.