Multi family group of 9...3 adults, 3 college guys and 3 younger boys waited over an hour while multiple booths opened parties of 2 and 3 were set immediately after arriving. Our group could've fit perfectly in 2 booths. We actually overheard the manager tell the most wonderful hostess to not worry about the party of 9 when she was working on getting us seated. Our reasoning for choosing Brixx is due to their gluten free menu. Our waiter spilled a drink and partially mopped it with towels. We had a missed order of wings that was mistaken for a pizza which had our 12 yr old starting his meal after most of us were finished. Absolutely uncalled for!!! The food wasn't bad but way too pricey for the serving size. Here is the kicker...Our group split the bill which caused our waiter turmoil. He had us review the split tickets to make sure they were correct. Then he took the tickets and added 20% gratuity onto both tickets without evening asking. I believe in tipping but this should be up to the patrons discretion. This was my family's first and last visit which doesn't bother me one bit.
Sincerely,
Dissatisfied and disappointed!!!