Browns Socialhouse Manning

I wish I could give 0 honestly. We came with a large group tonight, and had a reservation. We had one extra person (me) who, couldn’t fit at the table. Half the table was booth seating, the other half chairs and I happened to be on the end where there was no more room (everyone was snuggled together as much as possible). We asked for one chair so I could pull it up to the end of the table and join the group and were told we couldn’t have any - very rudely I might add. We saw unused chairs both inside and outside. I sat away from the group for nearly an hour, was planning on visiting a little and then leaving. Finally I believe someone from our group pushed back a few more times and they managed to bring a patio chair from outside so I could join the group. I’ve never been at an establishment that would treat paying guests this way. Other guests waited 30+ minutes for drinks, as simple as a Coke. The server was taking food orders without having first brought (or even offered) drinks to everyone. When it came time for me to order, I wanted to confirm with the server that the brownie was gluten free as my celiac son was only having dessert. She said no, I mentioned on the menu it says a G next to it, she responds with “it’s gluten friendly” so then I asked “does it have flour in it”, she rolled her eyes said she needed to check and left. And finally, one of our guests received his dinner 30-40 mins before all of the other guests so he sat there awkwardly waiting while his food got cold. I understand it’s a busy time of year and we were all very laid back in terms of the service - all those things are minor compared to the chair saga. I worked for many years in the industry and am appalled at both the server and management of this place. Given how I was treated tonight, I will never return to this restaurant again nor would I recommend it to anyone. Earls, cactus, (literally anywhere), way better treatment.

We love to go here! The gluten free warm brownie is truly amazing. They care about diet restrictions here.