Bully Hayes Restaurant & Bar

The rudest experience I’ve had in New Zealand. BF wanted a drink so headed there to order one. Unfortunately I am coeliac and so have to be very careful where I eat so sourced food from a safe eatery and came over to join him. The waiter came to bring his drink and said we couldn’t have food so I explained the situation. I asked if they served coeliac safe food and he said no. If it had been packed out and we were taking up a space (even though we were paying customers) I would have more understanding but the place was literally dead, we were the only ones there and we sat outside as well. The manager stormed out the second my bf finished his drink, snatching it off the table and berated us. I tried to explain I had an allergy but she refused to listen. She Said her staff had made a mistake and they do supply ‘coeliac safe food’ (clearly they do not as the staff was completely unaware) and told us to move along. Walking inside and calling names at us Based on other reviews this is not a one off experience. Take a few steps next door, to the Akaroa Fish & Chip shop the service is excellent, so friendly and kind,food is so good and theres a reason it’s packed!

Heaps of Gluten Free tapas items on the menu - very delicious and beautifully presented. 😍 A very bright, open, and airy setting with great views across the water. Happy to recommend Bully Hayes!