Approached the staff member on register to enquire about their gluten free options. She explained they could do gluten free burgers. I asked if they were coeliac safe or not, she then rolled her eyes and with obvious annoyance, told me that they were made in the same area and slid across the same surfaces so if I’m coeliac than don’t bother.
I’m fine with being told things aren’t safe for me, which is why I ask. But the attitude and complete distain for me was really quite shocking. I know gluten free people can be annoying as customers, but I can’t help that I’m coeliac, and I need to ask questions about cross contamination. Even if the reply had been delivered with a smile and a small measure of friendliness, it would have been fine!
But I would suggest that if you’re not going to offer true safe gluten free options, than perhaps don’t bother at all?
I’m sure the normal burgers are amazing, but I can only review from my experience with service and dietary options unfortunately.