I love burgerville, I used to work the grill years ago at one, this particular BV has a huge problem with orders. I can count on my hand how many times my order has been correct. If you order Gluten free, no cheese. Just make a loop through the drive through because they will always put cheese on that thing. Its not a huge deal usually but this is regarding a food allergy so it’s exhausting having to make two trips to the drive through after paying 3 times as much as any other restaurants. The food is good its just the lack of effort or skill from the grill team.
P.S. as a former grill cook, don’t act like a prick when YOU messed up someone’s allergy specific order, I’m always super chill to who ever cooks my food but the guy working the grill was mumbling under his breath when I asked him to remake my partners burger. I wouldn’t put up with that as a manager.