I was looking forward to eating here after an overnight flight because I have a gluten allergy (celiac) and this place had a lot of really good reviews (both here & other sources) about being accommodating.
Unfortunately, my experience wasn't like any of the previous reviews. The person asked if I actually have celiac, which was encouraging, but otherwise didn't seem to care and wasn't willing to take any additional precautions that others have reported (glove changing, etc.). I was hangry, and even though ORD is notorious for its lack of GF food options (it's embarrassing for an airport of this size), I didn't want to give them my business after that interaction. Hopefully I just got unlucky with who happened to be working at the time but still rather disappointing.
So, if you're looking for GF options while passing through ORD, I'd still give this place a try, just know that it's not a slam dunk and you might have to go elsewhere.