CAVA

Delicious place for a healthier Chipotle alternative. *Note* The pita bread and meatballs are not gluten free! Everything else is.

I came to the Sterling Cava location recently but was extremely dissapointed at their complete lack of training and care for customers with food allergies. I have Celiac and frequently visit the Fairfax location and am always treated with respect and they make an effort to ensure proper procedures take place to best prevent cross contamination. However, my experience in Sterling was quite the opposite. I notified the staff that I have Celiac and asked that they change their gloves and walk down the line with me. Not only did the first person I asked not comply, she attempted to pass me​ on to another staff member. I was passed on to 3 different staff members and had to repeat my request at minimum of 3 times per person before someone would actually try to help me. Not only was the staff completely unaware of proper procedures on how to serve someone with a food allergy, they seemed to be annoyed that they had to change their gloves and follow me down the line. A seemingly simple task considering how sick I could get if cross contamination occurred. From the treatment I received, and complete lack of care by 3/4 employees, I will not be going ​back to the Sterling location. The only employee that attempted to make an effort was the person at the cashier who didn't even help serve my food.