CAVA

Our child has a gluten allergy and she substitutes the pita with Romaine lettuce and has rice added to the Romaine. One of the servers was arguing w her today when we came in at 3:45pm that they don’t allow 2 sides for a kids meal; so, I stepped in to explain that is inconsistent service because she has ordered Romaine in substitution for the pita. She repeated herself and continued to argue with me. I’m not sure if this is a management mandated policy but if it is, it needs to be clearly stated somewhere visibly that no substitutes for pita for the kids meal despite a food allergy. If that’s not the policy, then the servers need to be properly educated and trained in this policy of allowing romaine (or any other salad option) for the kid’s pita… as well as customer service.

This was my first time at CAVA and it was really great! Very fresh ingredients. I had a bowl with harissa honey chicken and the meat wasn’t dry at all and was very flavorful. The hummus, tzatziki were delicious as were the little fried pita wedges. The interior/atmosphere wasn’t anything extraordinary, but was clean and the staff friendly and helpful. The fresh, house made lemonade was really good too! My husband has celiac disease and everything appears to be gluten-free except for the pita, which is such a plus for us! I will definitely be back!!