I recently learned about Crack'd and had eaten there a couple times this year. The food and atmosphere are great. I love that they have several gluten free and dairy free options, which makes it easy for my family to eat there.
We used them early May to cater my daughter's birthday party. I couldn't be any happier with the level of service and quality that we received from James (the catering manager) and the store's staff.
Their recommendations were on point and made it very easy for me. The food was delicious and the menu was exactly what we needed for the number of guests present. Everyone ate very well, some had seconds because the food was so fresh and delicious. Even the kids ate all of their food (and we know how picky kids can be...lol). The presentation was well done. We all loved it! Guest after guest approached me about the food-- asking where I ordered it from. I was a little concerned about the french fries holding up...I actually wish we had a 2nd tray because they went so fast. Excellent experience!