Cactus Jack's Southwest Grill

Southwestern restaurant (US)
Gluten-free options
Lunch
Dinner
Open Late
Mexican
More
This vibrant spot offers a welcoming atmosphere with inviting decor and a lively vibe enhanced by live guitar performances. While gluten-free options like burrito bowls with rice are available, guests with celiac disease should exercise caution due to limited safe menu items and inconsistent staff awareness.

Good to know

1

They offer gluten-free options like burrito bowls with rice.

2

Parking is available behind the restaurant.

3

They close the kitchen at 9:30 pm, so arrive early.

2736 Atlantic Ave, Virginia Beach, VA 23451, USA
2.4km

People are saying

L
For the good: Server and manager were nice, friendly, and helpful; music was good until the live band left. For the bad: Took about 30ish minutes to order drinks; ribs and brisket were both sold out, so I ordered the tender steak with some pink, but got majority pink; strawberry milkshake didn't taste the greatest; when the steak was redone, they threw away the asparagus as well, and ran out (I have a gluten allergy, and their sides are limited in that aspect); steak tasted disappointing. Very bad experience, but at least the workers were positive and friendly...
M
Blender is still broken from over two weeks ago. Walmart is literally 5 minutes from the restaurant, so it shouldn't be hard to replace a $20 appliance. If you have Celiac Disease or are unable to eat gluten, DO NOT GO HERE. I was talked down to by the manager about my own allergy, and it was incredibly demeaning. To make it worse, he explained Celiac's incorrectly, so he's additionally misleading customers. Almost every single item on the menu has gluten in it, so I highly recommend staying away from this restaurant. The other aspect of this place that really bothered me was the inattentive and unaware staff. We stood at the door for 10 minutes before we were acknowledged. The two hostesses were texting and giggling together. We tried to talk to them, and they ignored us. Overall, it was a really rough experience.

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