Cactus Club Cafe

Some family and I gathered here for lunch on Thanksgiving Day. Azra was so friendly to us, and didn't rush us out when we were finished. We all enjoyed our meals. I have Celiac disease and had a quite a few options (including fries!). We had a really great time!

Updated: Thank you to Cactus Club Nanaimo, for working with us to provide a safe lunch for our child with egg, tree nuts, sesame anaphylactic allergies and celiac disease, so that he can feel included in family events. Previously, we have been assisted many times by Kaitlynn, who has been fantastic in ensuring that our child’s meal is safe. For Mother’s Day we had a different staff member assisting us, I forgot to grab her name, but she was extremely thoughtful and helpful. There was a communication issue that required a conversation with Eldon the General Manager. Eldon was fantastic, caring and ensured that the communication ran smoothly between us, the server and the kitchen staff. We appreciate how much effort and care allergies and special dietary needs require, so we are grateful when we find a team that is trying to ensure a great dining experience for all. We appreciate that they have a protocol set up for customers with allergies and that they have access to the information on their ingredients and products. Thank you again!! Thank you Jessie Anna, Paige and the other staff that have assisted us at cactus club nanaimo. The staff were very caring and accommodating with helping us find safe options for our allergies and celiac. Thanks again for going above and beyond and being flexible with your menu options. The staff have been consistently supportive and helpful!