Two stars because it is fresh and it is healthy. I was hopeful because I have dietary restrictions that make fast food impractical. Gluten Free, but it is also extremely expensive, small portions for the price, and it took them twenty minutes to make me one rice bowl in the drive thru. I'm not exaggerating. Twenty minutes in the line and I still waited at the window for it to be completed. I'm still confused how so many employees could take that long to assemble one fourteen dollar rice bowl. I make rice in twenty minutes at home.