This place was very busy during the holidays. Many many MANY dessert options, including gelato, as well as what looked like great actual lunch food options too. They had decent vegan brownies (my friend said) and I had a very good gluten free triple chocolate cake! My husband had a coffee, and his friend had a fancy latte which had a picture on the top! Think slightly higher pricing than Starbucks but much fresher and better quality, as well as much more accessible for those with food allergies or sensitivities.
Everyone enjoyed their drinks and desserts, but it was a bit of a wait. This was the second time my husband and I had tried to go here with friends, the first time there was no seating left for 3, so we left, but this time we had 5 people and eventually we got seating. My husband and I were there for about 25 minutes waiting for a table for 5. We could have put a couple tables together ourselves, but I think they didn't let us do that because of fire-safety exit protocols, so we had to wait. There is self-serve water which is great. The place has lots of windows and comfortable seating of various types (arm chairs and regular chairs at tables). Highly recommend if you're visiting or living in Orleans, especially if you can go back at a less busy time.