I thought I had reviewed this place before, but I guess I hadn't. Prior to my visit today, I would have given them a 5-star review. They have some great gluten-free and lactose free options, with my personal favorite option of all, the waffle Sunday, yummmmmmy! Till this day, the ice cream is still really good. However, since the change in management, I noticed they have been running out of ice cream or are not making the variety they used to and waffle machine seems to break often. Today, they were out of napkins. Seems petty, but sometimes you get ice cream on your hands or a little too much around your mouth. When I asked for more napkins, the young employee said they were completely out and brought me the last of what was on their paper towel roll. What? Wow! Ok, manager, time to step up and figure out how to keep this place stocked up. As of now, I give an overall rating of 3.