Carlino Restaurant

One of the worst service encounters I have ever received at an upscale restaurant - will not ever visit again. Also, if you're gluten-free or vegan, skip this place altogether. In mid March, my family and I made a reservation to go here for my Father's special 60th birthday. We were all happy and looking forward to eating here - however we were not greeted with the same level of joy. Some members of our family have gluten free dietary restrictions, and our server did not accommodate to our questions about the menu and dietary restrictions at all - he just read out the menu like we were stupid. The server and kitchen did nothing to accomodate any gluten free requests. We were overall in a happy mood and tried to have nice light talk with our server and he was just plain obnoxious and had no intent to treat us with any happiness. He had an attitude with us right from the get go and completely ruined our mood for the evening. Throughout the night, our servers changed and there was a lapse in service as a result and they did not even let us know. The restaurant made no effort to cater to our special evening (even after we mentioned and notified the restaurant it was our fathers 60th). They offered us a "birthday platter" at the end which ended up being 4 very hard crackers that were not gluten-free. I advised the server of our dissatisfaction and they told me the manager would follow up with me after I provided my number. I have yet to receive that follow up. The food was nothing to rave about - there are definitely much better Italian restaurants with much better service, taste, and menu accommodation for similar prices around. Not worth the time and price.

Really great food. The service was amazing. Loved everything we ordered! So flavorful. The decor and ambiance are fabulous. Someone in my group has celiac, and our waitress was very accommodating and helpful. I will be back again!