Carluccio's

After hearing high praise from my partner, who previously worked here, I was eager to return after a year and a half. Unfortunately, the experience was disappointing from a culinary perspective. To start, the gluten-free bread was simply two slices of defrosted, toasted gluten-free bread, which prevented the balsamic vinegar from being absorbed properly. When I requested an additional slice to soak up the starter sauce, I overheard laughter and jokes from the kitchen staff, which made the situation quite uncomfortable. The gluten-free bread selection was far from satisfactory. Similarly, my partner found his bread to be stale and unenjoyable. The main course was equally underwhelming, with noticeably smaller portion sizes compared to previous visits. Hoping to salvage the meal, I ordered the polenta cake for dessert, but after just one bite, I had to send it back—it was simply inedible. Despite the poor food quality, the service stood out positively. Bethany was exceptionally attentive and provided a level of service that far exceeded our dining experience. She truly deserves recognition, whether through a promotion or a pay raise. The manager, Olga, was also very understanding when we expressed our dissatisfaction with the meal and made appropriate adjustments to the bill. Regrettably, this visit did not live up to expectations, and I wouldn’t return for another meal. However, based on the excellent service, I would consider stopping by for a drink if I were ever in Sheffield again. It’s a shame, as I was genuinely looking forward to this meal after my partner’s high praise. Well done to Bethany—keep up the great work!

My favourite eatery in Meadowhall, the food is always amazing and the menu offers a great variety of dishes including veggie options and gluten free. All of the staff are so friendly and provide great service even during busy periods.