Carolina Cafe and Cocktail Bar

Very nice place with a great view, menu and service. Gluten free sweet was delicious.

Unfortunately, it was a negative experience, my partner and I wanted to sit down for a cake and a coffee, but we waited at least 15-20 minutes for our order to be taken, even for those who arrived later than us, the waiter went out first. I asked for a rice milk drink and a particularly dairy-free cake, as I have to follow a strict diet for health reasons (which the cake would suit). The waiter drew my attention to the fact that they also have other gluten-free (paleo) cakes available, so in the end I chose that, but it was a mistake. In the end, the drink came with plain cow's milk and the paleo cake also contained milk. First of all, the concept of paleo basically means that the given food is dairy-, gluten- and sugar-free, and on the other hand, I indicated my intention that I would like a specifically dairy-free cake. I don't know if the communication between the kitchen and the waiter went astray, or if it was all due to the waiter's carelessness/ignorance, but I had severe stomach complaints after eating a few bites of the cake, which is unacceptable. If a guest requests free food, they will receive information about allergens and the range available to them in a high-quality place. Such a prestigious place would not be allowed to make such mistakes, not to mention that the prices demand a much higher level of service. Below critical...