Cassandras Cup

A lovely place with the nicest staff and chef. I’m coeliac so needed to eat GF, they had lots of GF options on the menu and the staff were clued up on the fact that the griddle cooks sausages (which aren’t GF) so there could be cross contamination. This is always hugely appreciated. They ran out of GF bread (it was a particularly busy Saturday!) and the chef was so apologetic. Some people might be annoyed at this, but I was just grateful that they all knew their stuff, understood cross contamination and took it all seriously. I’d prefer honesty any day. Instead I had a delicious slice of GF carrot cake (baked separately, served with a clean cake slicer, stored in a separate cake box with a lid on the top shelf). All appreciated! Thank you team!

Very strange service, had to carry and ask for our own trays and there was confusing communication. Arrived at 4 pm but were told we had to sit outside as they were closing... in an hour! Also, their kitchen closes at 3pm despite them closing at 5pm- which if you're going for tea is quite disappointing! This isn't said on their menu/website. Limited gluten free options and overly sweet cake. Two different customers tripped on the steps outside so really needs clearer signage, perhaps a standing chalkboard or red tape. Lovely decoration and teacups etc but unfortunately won't be going back as the atmosphere just wasn't friendly. Really disappointing as it is so close to Jane Austen's House it could have been a lovely place to visit regularly.