Cedar Hill Dairy Joy

Couple criticisms: this was my first time coming to Dairy Joy, as much as the place looked cute, lines and cues were incredibly confusing. People were clumping rather than a straight line, there were no organization tactics but no biggy, the place was local and is a popular destination for snacks, food, and sweets. You’d think the creamery would have a ton of ice cream flavors because the name of the place is “Dairy Joy”, but unfortunately, there was very minimal flavors which only contained Vanilla, Strawberry, chocolate, orange creamsicle, and marble. Unlike other ice cream and snack shack places, there were no topping options for the ice cream. Again, not a big deal. Just something I noticed. There were more food options rather than desserts. There are good plant based and gluten free options for those with allergens which I think is a really good plus for new comers to enjoy. Staff were medium-friendly. Not all friendly, medium-friendly. They all seemed unhappy whenever they would work in the establishment. They never let you know when to pay a head of time, leaving several customers confused. However, I was pretty disappointed when I first received my order. The soft serve was more silky rather than a sweet, soft and pillowy melty texture. The frappe I also ordered was supposed to be “extra creamy”, but it was not what I was expecting. The new flavor they also added for limited time, which was cookies and cream was good, but the texture kinda ruined the fun. It was more of a liquidy and a soupy cold mess. Overall, cute location in a peaceful town :)) , but I wouldn’t come back for more of their ice cream. Expanding the selection of flavors, improving the texture, organize the chaotic lines and making the environment more friendlier towards customers and other staff are my only critiques.

Waited in line, asked about gluten free options as my daughter has celiac disease, and the two young people at the counter just quickly said nothing is gluten free - absolutely nothing on their menu. We’ve NEVER been to an ice cream/soft serve place that doesn’t have a single flavor or item without gluten - we’re not picky about serving spoons/cross contamination, as our daughter has been fine. It was clearly that they didn’t want to check ingredients or be bothered to look into it. Can’t recommend if you want any form of service, especially for a seven year old who’d been waiting in line.