Cellar 152

I'm certainly not a person who frequently posts. However, the experience received at this restaurant, I felt compelled to say something. We have been staying in traverse city for a month and decided to venture away to Elk Rapids on a Wednesday. My husband found an event online with live music. He also found decent reviews for cellar 152 and we decided we eat here with our family for dinner. We understand that it was a busy evening and maybe they were understaffed. After we were seated, I did read below the menu that they aren’t a gluten free restaurant or they can’t guarantee cross contamination. I mentioned to the taller woman who was our server that my son does have allergies and we did read the fine print. I asked if they cook their meats on the same equipment as fish. She seemed annoyed that she had to go back and ask the kitchen. Then upon her return she said that they don’t cook on the same grill, but with how busy they are they can’t guarantee cross contamination and pointed at the bottom of the menu. Then says “we do take allergies very seriously”. I looked at my 8yr old and he said he would rather leave and I was happy to do so as well. I also take my son’s allergies seriously and it’s totally fine if they can’t accommodate us. But the whole experience is based on the server’s attitude; if you can’t control your stress and emotions, send over the manger to communicate with us. When we told her we were leaving, she stormed off. She should be happy that the restaurant who can’t guarantee cross-contamination is not being held liable on a busy day.

Very quaint restaurant with gluten free options & very tasty!