This is a very nice burger joint. Sapphire was my party's waitress and she was very nice and informative. The atmosphere is great as well. However, their food doesn't seem to be consistent. My stepmother and I both got the Jammin' Poblano Burger (medium rare), and while mine was appetizing, my stepmother noted that it was bland, not seasoned, and oversauced. Also, they have next to no gluten-free options and they did not minimize cross-contamination well (I had stomach issues after eating).