Chewies Oyster Bar Kitsilano

DON’T EAT HERE IF YOU HAVE ALLERGIES OF ANY KIND!!! Nor the kitchen or the staff where educated with what celiac is…. I went in and asked if their lamb burger was gluten free and expressed that I am celiac… The wait staff said yes absolutely. So we sat down, ordered drinks, and were about to order. I didn’t see really any gluten free options on their menu. So I asked the server to just double check with the kitchen that the patty is gluten free and celiac friendly. When that came back they said yup it’s totally fine for me to eat just has the smallest bit of bread crumbs in it to hold it together but that I should be fine… Thank goodness I asked a third time. Being celiac and having allergies is no laughing matter. Ignorance can kill someone in these situations or affect them for weeks on in. That night I got to watch my partner eat and I got nothing because they said they have nothing to offer me. I cannot believe how un-accommodating they where in todays day and age of how common allergies like this are. We were on our way to catch a flight and did not have time to leave and go else wear because the staff was slow to get to us. I would NOT recommend coming here if you have any allergies. They will not be taken seriously or accommodated.

The serving staff of this restaurant (particularly Tony our server) provided some of the best service I have ever seen in a restaurant. I have celiac and the chef (Mauricio) knew that I was not able to order their typical menu items and came over to specifically provide customized options that I was able to choose from. All amazing! I will absolutely come back here and you should go here too.