Chick-fil-A

Well oiled machine here. Great system. Quick, polite, and they get it right. Yummy food. Only thing... in past visits, I leave only to find my soda tastes like soda water, and it's not worth going back. It's happened at least 6 times. Two days ago, it was great, though. Can y'all please bring back the gluten-free bun for those who really can't eat bread?

Where do I start about my visits to this place? I normally go there for breakfast and choose the mobile Order option. Allowing myself enough time to pick up and get to work. My order always takes about 15-20 minutes. I understand short staffing and who am I to not wait for the good food? I just wait. Cutting it close to getting to work right across the street. I just overlook it. But today, today rubbed me in all the wrong ways. I got there at 1105 and wanted to order another drink. Someone looked at me and just said “closed” and started to walk off until he actually asked me what it was. Gave me the drink free of charge which was very generous. The workers were cracking jokes with one another (all for a fun workplace) but they weren’t really paying attention or moving around. I then clicked “I’m here” and waited inside the restaurant. Only 1 other person waiting. That persons order also was not complete and the guy helping her just kind of dismissed her and got her order ready without much attention to her. About 5 other mobile orders walked in and out. I waited 20 minutes for my food. While people who walked in and ordered got their food before me. I then stood up and asked about my food and they were getting it ready. I then realized that they were waiting on my grilled filet for my sandwich. I heard the worker gathering the food speak in Spanish asking for it twice. And the last time she blurted “how many times do I have to ask you? (In English and with a snarky tone as if the Spanish speaking employee wouldn’t u freestanding) Then asked someone to show the person what a filet was, as if the cook had no idea. Kind of felt degrading from my Point of view. Finally got my food (without the bun because I didn’t realize a gluten free bun was not longer available). I walked out and tried to ignore it like I always do for them because I love the food. But from start to finish this was frustrating. If you made it this far in the review I’m shocked. But I think I will avoid this one at all costs from Now one.