Anyone who has been to a Chick-fil-A knows they are well known not only for their Chick-fil-A sauce but for having friendly, smiling, approachable staff. As my followers know, I have a gluten allergy and need to be careful where and what I eat. On this visit to Chick-fil-A, we got a new trainee as our cashier. He was a bit nervous and definitely needed more experience and help, Lucky for him, he had an experienced trainer. She allowed him time to look and process in order to figure out what he needed to do while still overseeing what he was doing in order to offer correction. When ordering, I let them know of my allergy. I have only had one or two (at other locations), not pass along the information to change gloves and try to avoid cross contamination. She was able to walk the new guy through adding these extra instructions to successfully allow the kitchen to take precautions.
Thank you Simpsonville SC Chick-fil-A for taking the time to train your employees on the importance of allergies. Thank you for your patience and your wonderful smiling faces each time we visit.