I love Chik fil A! However they make it clear they don’t love me. I’m gay. I wish their CEO’s were less hateful to the community. That being said, I am happy they have gluten free options now and as soon as they work on less wasteful packaging and inclusive politics they’ll get 5 stars. Last time I went through they forgot the chicken on my sandwich. When I asked them about it he said oh yeah that happens occasionally and offered no replacement. I get it, they are crazy busy. But still... I would like something done about it.