Chick-fil-A

I was in less than a month ago and ordered 2 grilled chicken deluxe meals with GF buns. It was my Husbands first time trying something other than the regular Chick Fil A sandwich and I promised him it would be delicious because he likes bacon and the grilled chicken has a lot of flavor. When we got home there was no bacon on either sandwich. Disappointing but whatever, I called to let them know since it was 2 different sandwiches, I thought maybe an employee didn’t realize they came with bacon. The girl I spoke to offered me 2 free sandwiches on our next visit, although I didn’t ASK for anything, and I accepted. Fast forward to today, I called to get 2 sandwiches, I planned on ordering other items as well but wanted to go through the drive through. I spoke to Jake, who is apparently the owner. After intensively questioning me and acting like I was just looking for a handout, I offered to bring my phone in to show him the order as proof of purchase and so he could see we semi regularly order from there. He was very condescending and asked who offered me sandwiches and said “here’s what I’m gonna do for you. I’m going to send you some free cookies to your app.” My husband and I are Gluten Free, we can’t eat the cookies. I told him so and it seemed like all he wanted to do was argue before eventually speaking over me and saying, “that’s not what we do but I’ll send you some sandwiches to your app.” Well thanks Jake, what stellar customer service. 10/10 will not be back.

Gluten free buns