Don’t get me wrong, I love Chick-fil-A. But coming from a family with gluten allergies, this location has been the worst experience. There have been at least four times we’ve ordered a grilled chicken sandwich with a gluten-free bun, clearly stated it was for an allergy, and still arrived home to find a regular bun. I personally don’t like the gluten-free bun, so I usually order grilled nuggets — again, noting the gluten allergy — and still end up with the breaded ones.
We’d check before leaving, but the staff always seem to rush everyone through the line so quickly that you barely get a second to double-check. If it had only happened once, I’d let it slide, but it’s been nearly every time, which is unacceptable for an allergy order. One positive — the fries are always great. Chick-fil-A definitely has the best fries around.