Chick-fil-A

I have never been disappointed in a Chick-fil-A, and this one was no exception. Thank you for having gluten-free options for my daughter.

FYI: ***MEDICAL*** Gluten-Free/Celiac issues ONLY as a reason for a markdown in Stars. For Non-Gluten issue folks, this place still is a great place to eat. Chick-Fil-A is known throughout the GFree/Celiac community as being a reliable place to eat as long as you point this out. Dedicated fryers, and staff trained in proper proceedures are part of this process. This local store was no exception, coming out of the gate strong since they first opened. However, we have noted that over several visits in the past 6 months or so (Sept 2023 - Feb 2024), we have experienced repeat issues. For us this usually takes the form of a regular bun being placed on an order for either G-Free bun, or when asking for No Bun at all...or a reaction to a meal that appeared correctly processed. Most recently, we ordered a sandwich with No Bun, and stated that this was due to a "severe gluten allergy." While our counter person assured us that they were very careful with such things in the back, we expressed out concern due to "Celiac" and some past mistakes. She assured us she would mark the order appropriately. The order first came to the table, with a regular bun on it. When we declined he asked if he could just remove the bun. Citing celiac, it was then that we learned that the order had NOT been marked such. The order finally came to the table correct, but we were also apologized to for an added delay when the kitchen (a 2nd time) had put a bun on the order and it had to be made a 3rd time. Even with this, we ended up having a gluten reaction shortly after eating. We have not chalked this location off of our list yet, hoping that this is just a temporary issue with training or communication. Of course, time will tell, and we are hoping to be able to give a positive repost review later.