Chick-fil-A

This location used to be fantastic but has gone downhill recently. Each time we go, something is wrong with some part of the order. One visit while eating in the restaurant, my gluten free bun had literal mold on it 😐 the young man was very apologetic and got me a new one, but had it been a drive through meal, there would have been no fixing it after paying for it. Another visit, everyone needed drinks refreshed and there was one young lady taking care of the mobile orders and the people waiting to pick their things up and NONE of the other employees even wanted to make eye contact with the 3 adults standing there with lids off their drinks just wanting for more drink. I literally had to “interrupt” one of the female workers and beg her to give us more drinks. THEN when she took our cups (none of the adults at the counter were related or even dining together), she handed me back someone else’s drink…we asked her if she switched the cups on accident/if she was sure she gave the right patron the correct cup back and she just took the wrong drinks from our hands, handed the drink to the correct person, and said “I didn’t mix them up” and walked away. Needless to say, I’m sure no one drank their “refreshed” beverage. She didn’t even say she would make fresh drinks. Just walked away. The whole store was being run by 17-20 year olds and I didn’t see anyone older who even appeared to care about running the place. Sad.

Traveling through and was super bummed the Dining room is closed. However, we parked and did a curbside order so the kids could have a picnic in the grass. Our order included a gluten free meal and when the server came out our entire order was correct and the foods with modifications were labeled with stickers and packaged separately! The order was quick and correct!! We are very appreciative! Thank you Chick-fil-A!