Chick-fil-A

Chicken restaurant
Accommodating gluten-free
Breakfast
Lunch
Dinner
Grab & Go
More
This fast-food spot offers gluten-free buns and grilled chicken, but the gluten-free sandwiches are unassembled, requiring customers to manage separate packaging. The messy handling and drippings can be challenging, impacting the overall gluten-free experience despite the delicious food.
Accommodating Icon

Accommodating

Some risk of cross-contamination

Trained staff
Dedicated appliances
Checked by Atly
Always inquire directly about health and safety.

Good to know

1

They have a gluten-free bun and grilled chicken available.

2

Expect a lengthy wait during peak hours.

3

Mobile ordering makes pick-up or drive-thru easy.

701 Jefferson Rd, Rochester, NY 14623, USA
2.4km

People are saying

K
I should start by saying I am reluctantly gluten-free. There were still customers in the lobby, so I tried to go in first, and it was about 5 min before the lobby closed for the night. I told them l just wanted to grab a take out real quick and didn't want to go through the drive thru with my trailer the girls washing windows told me I couldn't and gave me some sass. I would have just left normally, but it was the last place open with a gluten-free option, and I had a 1½ hour drive home. ☆They did have a gluten-free bun and have gluten-free grilled chicken. ☆They didn't serve it as it was supposed to be topping in a box and bun individually packaged in plastic. ☆They overcharged me $2 for the initial meal. I ordered an original extra pickles gluten-free, so with the prepackaged bun and grilled instead of fried chicken(I miss fried chicken) ☆They put in a deluxe with baccon meal so it cost the extra $2 then of course I was charged for the bun which I expected why does gluten free have to be so hard everywhere. The long and the short of it, the chicken sandwich was okay. The bun was meh, and the service was awful. Next time, I'll go without if I can't go to AURTHOR JAXON'S THE FOOD IS AMAZING AND THEY DON'T HASSEL YOU OVER GLUTEN-FREE!!!
J
Only thing is that the gluten sandwiches don't get assembled which sucks royally being a fast food restaurant that's now not convenient at all. I need to pull over somewhere off the road because we all know it's always insanely busy and no parking spots open. So then I need to remove the bun from the bag which is no big deal just another time issue but the bun is always fresh but all of the little seed like things fall all over your clothes and seat then the worst part is when too remove the hot peice of chicken and drippings from the container also lined in drippings. It's a huge mess now your hands are all greasy and then having to drive. The food is absolutely delicious but for those who need gluten free food it's already a huge problem.

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