Chick-fil-A

Chicken restaurant
Accommodating gluten-free
Breakfast
Lunch
Dinner
Grab & Go
More
This location offers a welcoming atmosphere but has challenges with accurate gluten-free order preparation and staff awareness of allergy severity. The setting is casual with limited parking, requiring vigilance when ordering to ensure safety for gluten-sensitive guests.
Accommodating Icon

Accommodating

Some risk of cross-contamination

Trained staff
Checked by Atly
Always inquire directly about health and safety.

Good to know

1

They offer gluten-free buns for sandwiches.

2

Parking is limited and shared with other businesses.

3

Expect large crowds and long lines on Saturdays.

2225 State St, New Albany, IN 47150, USA
2.4km

People are saying

M
While I will commend Chick-fil-A on having gluten-free options, like glutten-free buns, their staff does not listen very well and/or doesn't comprehend how serious an allergic reaction can be. Make sure you check your special order before leaving the store so you don't have a potentially hazardous situation on hand. See below experience at thos location today: I have a wheat allergy and a gluten intolerance, so my husband went inside this location to order our lunch. He ordered a grilled chicken sandwhich on a glutten-free bun (please note that the breading used on fried cjicken contains wheat and gluten). While the cashier did flag the order as an allergy, he failed to put grilled chicken on rhe order, because after waiting about 25 mins for the order when the food was ready my husband took the to go bag without looking. We got down the road and discovered while the buns and meat were packaged separately, the chicken was breaded. We ended up grabing food at another place as by this time we were thoroughly frazzled by our experience. Do not go to this location on Saturday if you don't like large crowds of people and long lines both inside and drive-thru. The parking is horrendous as Chick-fil-A shares a small parking lot with 4 other businesses.
B
Great gluten free buns

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