Wow. I arrived to eat lunch with a friend this last Friday and I am amazed at the quality food, excellent customer service and pricing! I was despairing ever eating a meal under $12! From the moment that I ordered and had Melody as my cashier (whom checked on me frequently AFTER I got my order...as did most of the staff and, I believe, the manager) to the moment I left, this was amazing. I'm thinking that the staff got their training at Disney University? LOL I live in Crystal River but this place is WORTH my drive...especially since I frequent the nearby Regal theater. I had the Fancy Fran and I've had other chicken salads at other Chicken Salad Chicks so I LOVE this chain. Sweet BBQ Chicken Salad and Pimento Cheese. Works of culinary art. Delish! I love the grape salad too and there's lots of gluten-free options that I enjoyed. I had watermelon tea and that was outstanding too! BUT I haven't received the level of service that I've received before...NOT even at the 5 Star restaurants that I frequent. Everything was sparkling clean too as the staff clears while you are eating and they wipe off the tables after the customer leaves. REALLY impressed! GREAT job! I called on the drive home and spoke to the manager about how pleased I was. A+ for food, service and ambiance.