Had a meal with a friend this evening in the restaurant. The food was reasonably good, prices are high, the manager was very rude multiple times, he reached over my plate with food to get the reserved sign off the table, he wanted to pressure me into ordering even though my friend hadn't arrived yet and he looked grumpy all the time! This restaurant will not see me a second time!
You want me to explain more and here it is:
I wasn't just asked for a drink to order, I was pressured to order food after sitting at the table about 5 to 10 minutes and waiting for my friend. After explaining that I didn't know what my friend wants to eat I was told that it takes an hour until the food will be on the table and therefore I needed to order now. Soon after my friend arrived and she asked the waiter/manager to give her 5 minutes to decide and for a recommandation but the waiter turned away. Soon he came back and I asked if he could recommend a dish that was gluten and dairy free but did not receive an answer. So we ordered and the starters were served and we started to eat. At that point we were already sitting at the table at least 30 to 40 minutes when the waiter came and leaned over my plate to get the sign. There was enough space to get it without leaning over my food and he could even have asked me to pass it to him!
Throughout this visit not even one smile appeared on that waiters face and as a customer the whole experience with this man was unpleasant.
And if you are this man/waiter/manager I can imagine that a feedback like mine is hard to take in and accept but it's up to you to deal with it.
The rest of the staff was very friendly and absolutely no complain there!