We used to like this place, but the service has been going downhill, and today set it over the top. We tried to order food for Mother’s Day for my mom who can’t eat gluten. This place is mentioned on Google for having accommodating foods for gluten free eaters. We ordered food and spent over $150, which they collected when we placed the order. My mom ordered a gluten free pizza to accommodate her dietary needs - which was the whole reason for eating here . When my dad went to pick up the food, they gave us the food without the pizza without mentioning it at all. When my dad left the restaurant, he realized they didn’t give him the pizza. He went back to get the pizza, nbd. When he went back inside to ask, they said that they don’t have gluten free pizzas left. NO ONE CALLED US TO INFORM US. To be so lazy to just ignore the fact that you don’t have someone’s order and then to not inform the people is unbelievable. They just tried to not give us our pizza WITHOUT TELLING US WHEN WE SPENT OVER $150. We literally wouldn’t have gone here if we knew because of my mom’s dietary restrictions as the meal was supposed to be for her. The restaurant was careless, lazy, and sneaky, and we won’t be coming back. What a shame. We’ve never had any issues at the bridgewater location.