In the past these guys have been great, and always a company I can trust to provide gluten-free food as someone with coeliac disease (a rarity even for things like chips). At the Upton Viking Festival today, however, when I checked whether the chips were still gluten-free they told me that they weren't any more, as to keep up with demand at the festival they'd started cooking other foods in the chip fryer.
On one hand I can understand the pressure of larger queues, but this really throws people with allergies and autoimmune diseases like mine under the bus. There wasn't any notice or sign put up to warn customers either, and no one mentioned it until I specifically asked. So any other coeliac customers could have gotten ill by trusting Chip'd to serve their usual gluten-free chips. I normally love their food, and was deeply disappointed not to be able to eat safely this time. Hopefully this will warn other gluten-free customers to exercise caution though, even if they've eaten at a Chip'd stand safely in the past.