Chipotle Mexican Grill

Mexican restaurant
Accommodating gluten-free
Lunch
Dinner
Mexican
Grab & Go
More
This spot offers a gated outdoor area enhancing safety and ambiance, providing ample space for guests. However, observed service practices raise concerns about allergen safety, making it less suitable for those with gluten sensitivities seeking a secure dining environment.
Accommodating Icon

Accommodating

Some risk of cross-contamination

Trained staff
Checked by Atly
Always inquire directly about health and safety.

Good to know

1

Gluten-free diners may find this location unsafe due to contamination risks.

2

Expect long wait times during peak hours.

3

Some menu items may frequently be out of stock.

13920 City Center Dr, Chino Hills, CA 91709, USA
2.4km

People are saying

D
Today I visited this location with my loved one who she has a gluten allergy, but towards the end of the line, our bowls were open and touching other contaminants, which is toxic those with celiacs. The problem was the cashier lady at the front who snatched our bowl from our hands when we tried to move it away from the contamination (with her hands unwashed, after touching cash and not wearing gloves). While she snatched it she said, "excuse me mam," with a rude tone and moved back where the contamination was (flour contaminant). She did this twice until I had to tell her that her hands aren't clean and that she needs to stop putting her fingers in our bowls. I'm not sure if this behavier manifested because she was pregnant, but this was not the Chipotle experience that we are used to. It did not feel safe for people with allergies.