Chipotle Mexican Grill

have celiac disease(gluten allergy) as does my daughter. Chipotle is our "go-to" place for healthy, gluten free food where our allergy concerns have always been treated with friendliness and cooperation, no matter which Chipotle we went to. This one has always cooperated in a friendly and expeditious manner. This time was different. The young lady that helped us was flat out rude and REFUSED to change spoons out for the desired ingredients, maybe 6 or 7. She claimed it would take too long but there was nobody in the store save for one other customer! When I explained the situation she STILL refused to help, and wasted so much time there WAS a line of customers behind us eventually. I finally asked for the manager, who overrode the rude employee, but I still don't think she understood how bad the employee was, almost seeming to make excuses for her. If the employee who was being a jerk was so concerned about taking too long, she could have had the utensils swapped out in 60 seconds, yet she stood there and argued with us for minutes, while customers came in and lined up behind us. Never have i felt so unimportant as a FREQUENT customer.