Chipotle Mexican Grill

At first I was put off by the counter person but then I realized she had ear buds in and didn't hear me. It was order online only. When I saw her about to make my order, I approached and talked to her. I'm gluten free because it makes me really sick so I asked her to change her gloves before starting my meal. She smiled and said no problem. She cleaned off the counter completely and then put on fresh gloves. Every precaution was taken that she had at her disposal and I appreciated it. I didn't tip on the app because I believe a tip is for good service and how do I know what kind of service I'll have before it even starts? I did tip cash in person after the service I received.

Two major things contribute to this review: 1. There was a piece of plastic (pictured) in my bowl order. While a refund for the bowl was issued I still have the trauma of chewing and gagging on a 2inch piece of plastic of unknown origin and had to throw away my meal. A full refund would have still resulted in a negative review. 2. They ran out of chips before 6:30pm on a Friday Night. An organization with chips as their primary side item should carry enough to cover at minimum a solid day. Altogether this was an unacceptable visit and I will not go back any time soon. With very limited eating options for people in Keene that require gluten free food this experience is that much more heartbreaking.