Chipotle Mexican Grill

Grayson was the highlight of the day here! I am newly diagnosed as needing to eat gluten free and Chipotle is now even more often a staple for when I’m out and about and hungry, thanks to the menu being largely gluten free. (THANK YOU!!!) I came to this Chipotle about 6:30 on a Sunday, and while it looked like it had been busy busy and there wasn’t any Chipotle Tabasco (lol), Grayson was kind and hospitable. He double checked one menu items and even was proactive in saying “Let me change my gloves” without having to be asked. Moreover, I saw him interact with some other customers and his demeanor was just fantastic no matter the customer or request. Very rare to find someone so genuinely kind and smart in a way that showcases service to another, in one who is also so young. Tho I’m sure he’s got potential for much more than managing a Chipotle his whole life, maybe he could come to SATX where I live, and train other Chipotle employees in this surround area! The girl ringing orders was also very sweet, I didn’t catch her name, but went the extra mile to anticipate customer needs whether asking “are you here for pickup?” when I first walked in and looked for the bathroom to wash my hands, or actually looking in stock areas before telling us the Chipotle Tabasco was out. I put a lower rating for the food only because I ordered the more expensive brisket, and between the flavor, the portion, and the fat IN the portion I was given, it just wasn’t good. I don’t get why it’s more than steak because brisket is a cheaper cut, but if Chipotle is going to offer brisket and being the quality we’re used to in all the other ingredients, maybe try getting lean brisket that’s smoked well, over this huge-chunks-of-all-fat we have to spit out? 👍🏽

A little pricy but well worth it. Large portions! Vegetarian and gluten free options.