Chipotle Mexican Grill

So it was hard for me not to give this Chipotle 5 stars. But it's all based on my last trip in. I have never seen such a messy food station. All the foods were all over counter and the glass and food was cross contaminated. The person serving rice was touching the spoon to the tortilla (rice is no longer gluten free and I have Celiac disease which is why I like chipotle. I wish corporate would cover food allergies, just don't touch the spoon to the tortilla). They manager was snapping at what looked to be an entire new team. Super embassing for associate and customers. This used to be the BEST chipotle and I'd make special trips. What happened? Never been so grossed out. WHERE IS THE OLD MANAGER? I wanna go to wherever they went!

This is my favorite Chipotle in Phoenix! The staff is always so friendly, fast and amazing. I have a gluten allergy and because of this the employees change their gloves and change out the serving utensils for the items I am going to put in my bowl. I always feel bad because I know this can slow down the line, but I also do not want to get sick by accidently consuming gluten. I have noticed employees at other Chipotles get annoyed when they have to do this, but not at this one. They are always so kind, understanding and friendly about it. Plus, I think the food at this location is better than other locations I have been to. I will pass other Chipotles to come to this location. The staff is just that good!