I've eaten here twice within the first five days of its opening and both times have been great. This is the only FF option in town that offers solid gluten free options, so it's worth the wait for me.
The app doesn't update in real-time, so choosing a time on the app doesn't necessarily mean the crew can make your order that quickly. IT'S BUSY.. assume there are 10 other people ordering at the exact same time and plan accordingly. For reference, my first pickup order was put on the shelf 3-mins after scheduled time and my second pickup order was put on the shelf 20-mins after scheduled time.